After placing your order, you will receive an automated e-mail with the details of your order. From this point the contract between us is concluded.

During the progress of your order you will receive a series of automated e-mails, which will report the progress of the order. These messages relate to the following steps:

Order processing: When your order has been received by a partner of our company who checks it for its correctness.

done: The products of the order have been collected and have been routed for shipment to your location.

Partially Completed: One of the products in your order was not collected and is left pending. The products mentioned in the e-mail will be delivered to you.

Canceled: Your order has been canceled at your request or it was impossible to contact you to confirm it.

In the event that your order is pending, you will be sent a corresponding e-mail and/or sms. Alternatively, we will contact you on the telephone numbers you have given us when registering or entering the order on our site.

There is no way to disable these updates, the sending of which is a prerequisite for the correct progress of your order. We invite you to ensure that these e-mails can reach you and to keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general conditions governing our transactions, to inform us without delay. Your products are delivered as quickly as possible and in any case within a time that does not exceed thirty days from the conclusion of the contract. Exceptions are products with a status of Pre-Orders, Expected Soon and On Order, for which there is a separate delivery notification.